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  • EquiStaff
  • EquiStaff
  • EquiStaff
  • EquiStaff
  • EquiStaff
  • EquiStaff

Equine Office Manager

Ocala, Florida 34478
United States
Please to view contact information for this job!
Date Posted: 04/20/2021 | Last Updated: 08/20/2021
Accounting, Assistant Manager, Computers/IT, Customer Service, Manager - General, Other, Racing Industry Professional, Transportation
Positions Available:
Full Time
Annual Salary Range:
Not Specified
Minimum Education Level:
Horse Breeds Associated With This Job:
Languages Required:
Drivers license required?
Commercial drivers license required?
Own car required?
Pets allowed?
Non-smoker required?
Live on site?
Will pay to relocate?
Height/Weight Specifications
(For riding positions only)
Height:   ft   in
Weight:   lbs
About The Facility
Office located in Ocala, FL
Job Description
Manage dispatch team members in answering the phones to provide excellent customer service. Help maintain order within the office. Communicate with drivers, dispatch, agents, and payroll/billing department on pertinent trip details.
Notify agents when trucks are in the area to maximize efficiency and customer service.
Dispatch local trucks and drivers with safety, customer satisfaction, cost effectiveness and efficiency in mind.
Communicate to the Dispatch team the need for an attendant so that when attendants call in, they can schedule attendants.
Make sure all paperwork is complete. This includes; Bills of Lading, Per Diem and expense sheets, DVIR and New Hire Packets.
Coordinate all OTR trips. Build loads to maximize revenue and capacity while keeping customer service paramount.
Consider operational performance, costs of operation, safety and compliance with DOT regulations, and company policy.
Communicate and coach drivers to maintain positive driver relations and excellent customer service.
Communicate trip detail to help driver(s) be well prepared for the trip(s).
Call drivers when trip changes or comes up after normal call-in times.
Job Requirements
Prior Thoroughbred experience is required, as well as related experience in, customer service, office management and organizational skills.
Description of Housing Provided