FREQUENTLY ASKED QUESTIONS
EMPLOYERS... Update your listings. This refreshes your Listing and shows
Job Seekers you are actively looking to hire.
Q:
What is the best way to find the right candidate for my open position?
A: We cannot emphasize enough the importance of
posting a detailed job description! The
best candidate might find you first if you clearly state exactly what you're
looking for. Utilizing advanced search features can help pinpoint the ideal
candidate. Even when you are not actively seeking candidates on the site, your
job listing will always be available for prospective candidates to apply.
JOB SEEKERS... Update your data
frequently. This refreshes your Profile Date and shows employers you are
actively looking for work.
Q: How can I find a job faster?
A: Take initiative - Proactively seek open
positions and prospective employers!
Check the site frequently for new job postings to have a better chance
of finding that ideal job. It’s all in the details –create a profile that
provides as much detail as possible about your job history. Be prepared –have your resume, credentials
and contact information readily available for prospective employers. Follow up on all applications and inquiries.
General Questions
Q:
Who can use this site?
A. Anyone in the
Equestrian Industry looking for a job or an employee anywhere in the world.
Q:
How does the site work?
A. The site works
using a system of free Job Seeker Memberships and paid Employer Memberships. EQUIstaff has a database of over 60,000 Job
Seekers. To access our database and
contact Job Seekers, Employers must join the site. Membership gives employers
direct access to all Job Seekers and allows all Job Seekers to contact employers
directly.
As a member,
your business will be included on our employer list so that Job Seekers in our
database can contact you directly for free. Employers may also purchase ad
space and/or become featured employers. Memberships are billed monthly and are
reoccurring. Please see Terms of Use for more.
Q: What are the benefits to signing up for a
Featured Account?
A: Signing up for a Featured Account gives you
maximum visibility on our site! Increase your presence by posting your ad in
the Featured Users section that appears throughout the site on the side
bar. Featured Seekers and Featured
Employers are visible to all traffic on the site. A feature entails a picture and a brief
description of yourself or your business optimizing your search-ability.
Featured Employers are allotted extra job postings when they sign up.
Q:
Does my account automatically renew at the end of my subscription?
A: Yes, all accounts
with EQUIstaff automatically renew at the end of each subscription. A 5-day
courtesy notification is emailed to you as a reminder.
Q:
How do I deactivate my account?
A: To deactivate
your account, login and select “MY ACCOUNT” from the top tool bar. Scroll down to Account Status, here you will
find the option to “DEACTIVATE ACCOUNT.”
Q:
Does EQUIstaff offer other recruiting services besides posting on
www.EQUIstaff.com?
A: YES! EQUIstaff provides services to employers who
would like our experienced staff to locate the right employee for them. EQUIstaff will recruit, screen, interview,
reference check and offers different levels of background checks. The employer
has the final decision as to who they hire with a guarantee of replacement
within agreed time-frame. Call us at 352-293-2088
or email us at jobs@EQUIstaff.com for more information. Let us take on the leg work for you!
Q:
What are your terms and conditions?
A. See Terms and
Conditions.
Q:
Do you interview your Job Seekers?
A. No. This is
reflected in our charges. We believe the (employers) should make their own
choice about who would be suitable for their business which is why we make as
much information available about the Job Seeker as possible.
Q:
Do your Job Seekers come with any references or other documents which might help
us to make a decision?
A. Yes, all
Job Seekers have a facility in their account to upload their references.
Sometimes, Job Seekers do not have the facilities at their end to put their
documents on their profile but will provide them when asked to do so.
Q:
Do you offer refunds?
A. Members are
responsible for managing their memberships. EQUIstaff will not generally offer
refunds, see Terms of Use.
Q:
A Jobseeker I have contacted requires a Visa.
A. Some Jobseekers
may require a visa. We do not issue visas. The employer will need to arrange
Visa/Work Permit legal details independently of any service provided by
EQUIstaff.
Q:
How do I know if a Job Seeker is still looking for a job?
A. You can refine
your search to filter Job Seekers who have updated their resumes within the last
5, 15, or 30 days to see Job Seekers who are actively seeking employment.
Q:
What computer/browser do I need to use your site?
A. To use our site
you must have a browser that has cookies and javascript enabled. The site has
been tested on most popular browsers. Always ensure that you use the most
up-to-date version of your browser. If you have a browser issue using this site
please contact support.
Signing In
Q:
I've forgotten my password.
A. Use forgotten
password to have your password emailed to you.
Q:
I can't sign in.
A. If you do not
have an account you must register first. Please check carefully that you have
entered your username and password correctly. If your password is
incorrect use forgotten password to have your password emailed to you.
Searching the database
Q:
How do I search the database?
A. For Employers,
log in and use the “Search Job Seekers” function. You can begin with key word
search or advanced search with resume updated option, and then add additional
filters if desired.
Q:
I get too few/many results returned in a search.
A. This can happen
when you have specified too many or too few criteria in your search. If you get
too few records being returned try removing some of the filters and re-run the
search. If you get too many profiles being returned try adding some new
filters.
FEES
Q:
What are your fees?
A. Job Seekers are FREE. Advertisers and
Employers Membership - Look below:
Employers may sign up for multiple month discounts.
Additional Options:
- Featured
Employer: $29.95/month.
- Featured Job Seeker $20.00/month.
- Schools: $10.00/month.
Q:
When I have found a Job Seeker and it doesn’t work out, will I have to pay again
to find another Job Seeker?
A. No, unless your Membership
has expired in which case you will have to renew.
Q:
Once I have paid the membership fee how long does it take to come into effect?
A: If you have used
a credit card, membership is immediate.
Your Account
Q:
How do I access my account?
A. Use the My
Account link found at the left of the menu bar. Sign in first if you are not
already signed in.
Q:
How do I edit my profile?
A. Select My Profile from the blue
menu bar near the top of the page. On this page, you can upload your photo,
video, documents and fill out fields that will appear in when an Employer views
your profile.